How we handle your details.

JB’s Auto Repairs is run by Braams Automotive Group (Pty) Ltd (registration number 2026/460348/07), 3 Radnor Street, Parow Industria, Cape Town. We’re responsible for the personal information you give us.

A booking request gives us your name, phone number and email address, your vehicle’s make, model, year, VIN and engine number, the work it needs, your preferred date and any comments you add.

The information boxes that aren’t marked as optional, are for vehicle specific information that we need to quote on the correct parts and/or service requirements.

To arrange the work on your vehicle and to contact you about it. We don’t use your details for marketing, and we don’t sell them or pass them on.

Your request reaches us as an email, and you get a copy. Apart from the workshop team, these emails are handled only by our website and email hosting provider and by Microsoft, whose OneDrive storage holds our records. The website itself doesn’t store your request.

We retain booking enquiries and customer records for as long as reasonably necessary to fulfil the purpose for which they were collected, manage our business activities and meet applicable legal and accounting requirements.

Our records are stored electronically in access-controlled, password-protected Microsoft OneDrive storage. Records that are no longer required and are not subject to a legal or other legitimate retention requirement will be securely deleted.

To prevent automated spam submissions, our booking form uses security checks that don’t store any information about you.

We don’t use cookies or tracking technologies on this website.

Like most websites, our hosting provider’s server keeps a record of each visit, including the visitor’s IP address, to keep the website secure and working.

You have the right to request access to the personal information we hold about you, ask us to correct inaccurate information, request its deletion where legally permissible, or object to certain types of processing.

To exercise these rights or raise a privacy-related concern, please contact our Information Officer at admin@jbsauto.co.za.

If you are unhappy with how we have handled your personal information, you may lodge a complaint with the Information Regulator of South Africa.

Website: https://inforegulator.org.za